Paws Reception
A LITTLE BACKUP. A LOT MORE CARE.

More time for the patient. We’ll take the call.

The AI receptionist built around your veterinary practice. Answer overflow calls, help clients book through Paws App, and keep your team in the loop.
No card needed to find your clinic
Built to work with your team
A FAMILIAR CONVERSATION
ILLUSTRATIVE EXAMPLE
A little help on the line
Paws Reception · booking enquiry
PET OWNER
Hi, can I book a check-up for Bella?
PAWS RECEPTION
Of course. What day works best for you?
PET OWNER
Thursday afternoon, please.
Your booking flow. Still yours.
Live availability from Paws App. Details confirmed before booking.
Connected to Paws App. No separate calendar.
When reception is busy
When your doors are closed
When your team needs backup
MADE FOR THE FRONT DESK

One less thing competing for your attention.

The phone shouldn’t pull you away from the patient in front of you. Give everyday calls a helpful place to land.

Pick up the overflow

A welcoming first conversation when the desk is busy or your doors are closed.

Keep bookings connected

Check availability through Paws App and confirm the details with the caller before booking.

Keep your team informed

Capture callback needs and share permitted summaries according to consent and your notification settings.
For the moments that need you.
MORE HUMAN TIME. NOT LESS.

Your team does the caring. We help with the calling.

Not a disconnected phone bot. A receptionist built around your Paws App client and booking flow, with your people still at the heart of it.
Your greeting, in your clinic’s voice
Your Paws App availability and bookings
Your configured escalation routes
Urgent calls need a clear path. Configure and test transfer destinations before going live. AI reception is not a substitute for veterinary care.
A THOUGHTFUL HANDOVER

Set up around your practice.

A few clear steps. Then a test call before the real ones.
01

Find your clinic

Start with your clinic email. Verify your access and choose the practice you want to set up.
02

Make it sound like you

Choose a plan, prepare your greeting and confirm your clinic’s routing and notification settings.
03

Test. Then switch on.

Check bookings and escalation with your team. Arrange the number and forwarding before sending calls our way.
TWO SIMPLE PLANS

A little backup. Or a lot.

Pay monthly or yearly. Calls included every month. Extra calls are never charged automatically.
Loading current plans…
Prices exclude applicable taxes. Calls beyond your monthly allowance are never charged automatically — our team contacts you before invoicing any extra calls. Availability and your selected plan are confirmed during setup. Existing subscriptions keep their agreed terms unless changed. Currency options are published plans, not exchange-rate conversions.
A FEW GOOD QUESTIONS

Before we pick up.

The practical things you’ll want to know.
Get started

A calmer front desk starts here.

Find your clinic with the email you use for Paws App. We’ll help you verify access, choose your plan and prepare your receptionist.
Your clinic's email
No card needed for this step. If we find a matching clinic, we’ll email you a code to verify access.
Paws Reception
AI support for your front desk. More room for care.
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